Jeungsun Lee, Jinho Ahn,. “A Study on the Qualitative Data Analysis for Customer Experience Management Strategy”. Turkish Journal of Computer and Mathematics Education (TURCOMAT) 12, no. 5 (April 11, 2021): 249–256. Accessed September 12, 2025. https://textitlejournal.com/turcomat.org/index.php/turkbilmat/article/view/889.